Terms of service

Savannel Technologies — Terms of Service

Welcome to Savannel Technologies (trading as Savannel Tech). By accessing our website and placing an order, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.

1. General

These Terms of Service apply to all customers, visitors, and users of the Savannel Technologies online store at www.savanneltech.com. By completing a purchase, you confirm that you have read, understood, and agreed to these terms in full. Savannel Technologies reserves the right to update or modify these terms at any time without prior notice. Continued use of our store following any changes constitutes your acceptance of the revised terms.

2. Products & Descriptions

We make every effort to ensure that all product descriptions, specifications, images, and pricing displayed on our store are accurate and up to date. However, we do not warrant that product descriptions or other content are error-free, complete, or current. Product images are for illustrative purposes and minor cosmetic variations may exist between the displayed image and the physical product received. These variations do not constitute grounds for a refund or return claim.

3. Pricing & Payment

All prices displayed on our store are in USD unless otherwise stated. Savannel Technologies reserves the right to modify product prices at any time without prior notice. Price changes will not affect orders that have already been confirmed and paid. We accept payment via the methods available at checkout. All payments must be completed in full before order processing begins. For bulk wholesale orders, payment terms may be negotiated separately through our official trade enquiry channels.

4. Order Confirmation & Processing

An order confirmation email will be sent to you upon successful payment. This confirmation does not constitute acceptance of your order — it is an acknowledgment that we have received your request. Savannel Technologies reserves the right to cancel or refuse any order at our discretion, including cases of suspected fraud, payment failure, or product unavailability. Orders are processed within 2–3 business days of payment confirmation.

5. Shipping & Delivery

All shipping timelines, carrier information, and delivery conditions are governed by our Shipping Policy, which forms part of these Terms of Service. International shipments may be subject to customs duties, import taxes, and local fees that are the sole responsibility of the buyer. Savannel Technologies is not liable for delays caused by customs clearance, carrier disruptions, force majeure events, or incorrect delivery addresses provided at checkout.

6. Refunds, Returns & Reshipments

All refund, return, and reshipment requests are governed by our Refund Policy, which forms part of these Terms of Service. Savannel Technologies reserves the right to approve or decline any claim based on the conditions outlined in our Refund Policy. Customers must submit all claims with supporting evidence within the applicable deadlines. Chargebacks or payment disputes opened without prior notification to our support team will be treated as a breach of these terms and may result in permanent account suspension.

7. Intellectual Property

All content on the Savannel Technologies website, including product descriptions, images, logos, brand names, and marketing materials, is the exclusive property of Savannel Technologies and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or use any content from our store without prior written permission from Savannel Technologies.

8. Wholesale & Trade Orders

Savannel Technologies offers tiered pricing and custom branding solutions for wholesale buyers and trade resellers. All bulk order pricing, minimum order quantities, and custom branding terms are negotiated directly through our official trade enquiry channels and are subject to separate written agreements. Confidential bulk pricing information shared during trade negotiations must not be disclosed to third parties.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Savannel Technologies shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or services, including but not limited to loss of profit, loss of data, business interruption, or personal injury. Our total liability for any claim arising from a purchase shall not exceed the original purchase price paid for the product in question.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with applicable international commercial law. Any disputes arising from these terms or your use of our store shall be resolved through good-faith negotiation between the parties. If resolution cannot be reached, disputes may be referred to binding arbitration or the appropriate legal jurisdiction as agreed between both parties.

11. Privacy

Your use of our store is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. By using our store, you consent to the collection and use of your personal information as described in our Privacy Policy.

12. Contact

For any questions regarding these Terms of Service, please contact our support team:

📧 Email: info@savannel.com 📱 WhatsApp: +86 135 3732 2232 💬 WeChat: 13537322232 🌐 Website: www.savanneltech.com

Savannel Technologies — trading as Savannel Tech Last updated: July 2026